Terms and Conditions

This agreement outlines the terms and conditions between bestephesustour.com and the guests who book tours, transfers, guide services, and travel packages. By purchasing these services, guests are considered to have accepted the legal liabilities detailed herein.

• Bestephesustour.com is not liable for any additional expenses incurred by travelers due to delays or schedule changes.
• All requests for rearrangements must be directed to the guest relations services of bestephesustour.com, who will handle the requests.
• The tours and transfers listed are valid as per the dates mentioned on the website; bestephesustour.com is not responsible for any changes in travel dates.
• Information not provided directly by the operation team or website is not the responsibility of bestephesustour.com.
• Bestephesustour.com is not responsible for any injuries that occur during the tour due to unpredictable or external circumstances.
• Any additional expenses caused by third-party providers or suppliers, such as changes in flight schedules or cruise operations, are not the responsibility of bestephesustour.com.

• The terms and conditions are governed by the laws of Turkey.
• Any disputes occurring from these terms will be resolved under the arbitration rules of the Union of Turkish Bar Associations, with Izmir as the designated court of arbitration. The proceedings will be conducted in Turkish.

• Guests are required to complete an inquiry form on our website. Confirmation e-mails will be sent within 12 hours.
• Guests must provide basic personal information, such as full name, and contact email, for booking confirmation.
• Guests are responsible for verifying booking details and contacting the operations team with any differences.

• Tour programs are planned with precision. Guests may consult bestephesustour.com for different itinerary requirements.
• While the order of tour activities may vary to alleviate local crowding, bestephesustour.com ensures all listed attractions are covered as per the booking confirmation.
• Tour durations listed are approximate and subject to change due to external factors.

• Prices are listed per person, not per party. Payments are made at the end of the tour based on the quoted amount in the booking confirmation.
• Payment is accepted in Euros, US Dollars, or Turkish Lira. Guests must inform the operations team in advance if they wish to pay in a different currency.

• Guests may be required to sign a participation form acknowledging personal risks before the tour begins.
• Bestephesustour.com and its associated entities are not responsible for any cases related to pre-existing health conditions or injuries incurred during the tour.

• Guests can cancel their service without penalty up to 72 hours before the tour date. Cancellations within 72 hours will not be refunded.
• If bestephesustour.com must cancel a tour due to unpredictable circumstances, guests will be offered a full refund or alternative tour options.

• Bestephesustour.com reserves the right to change these terms and conditions. Guests should stay informed of any changes by visiting the website.